Case Study ISO27001

Westgate IT now meets the International Organisation for Standardisation (ISO) requirements for a documented and implemented commercial IT support company that manage business risk associated with the loss or compromise of intellectual property. It also demonstrates that Westgate IT is capable of providing continuous service improvement to its clients, taking a risk-based approach to ensuring best delivery outcomes for clients.

More importantly, the ISO/IEC 27001 certification allowed Westgate IT to demonstrate that its quality and information security management systems were integrated at the foundation level and to use this as the basis for Westgate to provide professional IT support to its clients, giving enterprise level managed support.

As part of being a great ICT support services organisation, the protection of intellectual property and information security is paramount. This achievement signifies our focus on our continuing evolution as an IT Support provider.
Every tender we respond to requires us to meet international quality management certification ISO 9001, which we’ve had in place for a decade now. Through the certification for ISO 27001 for ISMS, our clients can be confident that Westgate IT has the controls in place to protect their information in terms of confidentiality, integrity and availability – the three pillars of information security.
ISO/IEC 27001 delivers practical benefit for our clients, ensuring end-to-end quality management as well as information security across the core services we deliver.

The ISO/IEC 27001 certification certifies the “Support, Manage and Improve” components of Westgate’s Services Continuum, which is the company’s execution model for solution development, service delivery and service management.